We are taking new clients, but due to the high demand for veterinary care and limited appointment availability, we have criteria that we are using to limit new client appointments. Please call and talk with one of our CSRs to help determine if we can add you to our client base.
Services Delivered With Courtesy and Respect!
As a new client of our Animal Clinic in Rathdrum, you can expect our full attention to your pets’ needs.
When you arrive for your appointment, you will be greeted warmly, and we’ll usher you into an examination room after checking in your pet. One of our veterinary technicians will start by asking about your pet’s medical history, current condition and the reason for your visit, gathering data for the doctor.
Then, one of our veterinarians will examine your pet, ask you further questions and then may recommend diagnostic tests if needed. Once the tests have been run, which can usually be done in the practice, your doctor will discuss a possible diagnosis and treatment plan if warranted. This is a great time to ask questions. Our veterinary team wants to make sure you’re completely comfortable with the information we’re providing.
Our veterinary technician will come back to wrap things up and will provide you with helpful pet care information and answer wellness and care questions for you. Our front desk staff will process your payment and schedule any needed follow up.
Please note: Our goal is to see all our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
Thank you for entrusting your pet’s care to our dedicated team! We look forward to meeting all of your family members; two and four-legged!